A covenant notice is only worth the paper trail behind it. HOAware generates the branded letter, stamps the cure-by date, schedules the reminder, records the re-inspection and keeps the whole chain together — so when a homeowner disputes a fine two years later, the file answers for itself.
Enforcement that reads the same whichever coordinator handled it. Branded per association, dated, photo-backed, and filed as one chain per violation — with the reminders and escalations running without anyone watching a calendar.
Most communities start with a Word template and a spreadsheet. It works until somebody challenges a fine.
A notice says thirty days, the spreadsheet says the fine started on the fourteenth, and nobody can produce the letter that set either. Inconsistent cure periods are the most common reason an enforcement action gets dropped.
The template, the mailing list and the half-finished letters live on one person's laptop. When they step off the board, the next secretary starts the numbering over and the history is gone.
The accusation a board hears most is "you never sent one to them." Without a record of every notice on every property, that is an argument you cannot win even when you are right.
One violation, one record, one chain. Each step is logged with who did it and when.
Violation type, property, photos and notes from a phone on the sidewalk. A cure-by date is required — the record will not save without one.
A branded notice in your association's name and format — courtesy, first, follow-up or severe — with the covenant section, the deadline and the photos already in it.
Overdue and follow-up notices go out on a cadence you set once, per association. Nobody has to remember the fourteenth.
Schedule the re-inspection, record the outcome, and close it — or escalate with the stage, date and reason captured.
Residents see the notice in the portal or the app and reply in context. Their response sits with the violation, not in somebody's inbox.
Every notice on a violation stays linked in order, so the escalation reads as a sequence rather than four loose documents.
Record the tracking number against the letter it belongs to, so "we never got it" has an answer.
Every open violation shows the time left to cure, color-coded, so the board meeting starts with what is actually urgent.
Who sent what, when, and what changed after. The part that matters when a decision is questioned.
Yes. Letters carry your association's name, contact details and format, and the notice types are yours to set — courtesy, first notice, follow-up, severe. The covenant reference and the deadline come from the violation record, so the parts that have to be right are not retyped.
HOAware generates the letter and stores the tracking number you record against it. How it physically goes out stays your choice, which matters because what counts as proper notice is set by your governing documents and your state's statute, not by software.
The reply lands on the violation itself and the board answers in the same thread. Nothing depends on which volunteer happened to receive the email, and the exchange stays in the record with the notices.
Existing violations can be entered with their real dates and the notices already sent, so the chain starts from the truth rather than from go-live. Long-term and recurring violation views exist for exactly that pile, and everything exports to CSV.
No. HOAware documents and schedules what your board decides. Cure periods, fine amounts and notice requirements come from your CC&Rs and your state's statute — check both, or ask your association's attorney.
Twenty minutes, your covenants, one real violation walked from sighting to close.
These features complement what you just read — most customers use them together.
We are happy to give you a virtual tour.
Schedule an appointment!